Cisco Webex Teams Tutorial



Cisco Webex Meetings. End-User Guides. Some links below may open a new browser window to display the document you selected. View Documents by Topic. Microsoft Teams Cisco Webex; 1. It can be accessible from website and app. App download is necessary unless joining via phone (audio only) is preferred. The face touch up feature is not available. Appearance touch up feature is not available in this. It has audio, video and phone call facility. It has video call, phone calls and chatting.

The Secret to Team Collaboration is Individuality

How do you use Webex Teams? The beauty of collaboration software is that it not only connects people, but allows us to work together effectively regardless of where we are in the world. What I love most about Webex Teams is getting to collaborate with my colleagues while still maintaining the ability to express my individuality. So, here are a few tips and tricks that show exactly how I do that.

Let’s Get Started

First up, how I set up Webex Teams for myself:

When I turn on my computer, I have configured Webex Teams to automatically start up – this saves me time and means I can easily see how many notifications I have. One of my favourite things about Webex Teams is that I get to decide which notifications I receive.

Webex

By going to my settings tab on windows or my preferences on Mac I can decide exactly how I want to be notified.

Spaces

For spaces, I prefer notifications for @mentions only, while for scheduled meetings, I like to be notified 5 minutes beforehand. For direct calls I always have my notifications on and the fact that I can choose my own ringtones for calls and messages is something I find really useful.

Personal Status

Another great feature in Webex Teams is being able to set my personal status and view my colleagues statuses. Time is precious and we all want to get the most out of our working day so, whether I am available, in a meeting, on a call, presenting or would prefer not to be disturbed my colleagues can see this and know when is best to contact me.See People’s Status in Cisco Webex Teams

Let’s Get Organized

Back to the settings tab this time!

Being able to choose which theme I want my app to use really gives me control over my experience using Webex Teams, it allows me decide how I want the application to look which helps me work better.

Space List

When it comes to my space list, I like to have control over this too – very quickly my spaces can seem to get lost in a sea of incoming messages so it’s really useful to be able to star my favourite spaces and then see them appear at the top of my space list. This is done with a simple configuration step in my appearance settings tab. Now I know the spaces I find most important will always live at the top of my space list and I can prioritise reading and responding to these spaces first.

Calendar Synched with Webex Teams

Another great way to keep organised within the app is to ensure that I have my calendar synced with Webex Teams. If the app is active it connects to my calendar to show my contacts status in the app and gives me a clear view of what meetings I have to attend that day. When I want to schedule a meeting I simply navigate to the relevant space, from there the activity menu allows me to easily create a meeting invite for everyone in that space. By creating my meetings this way I also have a place to store files, whiteboards and any other useful information discussed or created in that meeting. Moreover is becomes a place where the conversation can continue, even after the meeting has ended.

Edit Mistakes and Increase Productivity

Have you ever been in that situation where you’ve typed your message and pressed enter only to spot a few niggly typos, thankfully you don’t have to stress over this anymore as the app now includes complete message editing capabilities. If I want to follow up on a specific message in a space I’ll start a thread to keep the related content in one place, or I’ll use the quote feature so my colleagues can clearly see exactly what message I am referring to.

When I need to follow up on a message I’ll flag it, I can then revisit this message any time from my flags filter, this way I don’t lose track of important messages – this boosts my productivity and ensures I don’t lose track of any important information. When I see something interesting posted in a space I make a point of forwarding it on to my colleagues that would also be interested.

So why not give it a go? Let us know in the comments below what tricks you use to make Webex Teams work for you.

Learn More



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The objective of this tutorial is to demonstrate the steps to be performed in Cisco Webex and Azure Active Directory (Azure AD) to configure Azure AD to automatically provision and de-provision users to Cisco Webex.

Note

This tutorial describes a connector built on top of the Azure AD User Provisioning Service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Azure Active Directory.

This connector is currently in Preview. For more information on the general Microsoft Azure terms of use for Preview features, see Supplemental Terms of Use for Microsoft Azure Previews.

Prerequisites

The scenario outlined in this tutorial assumes that you already have the following prerequisites:

Teams
  • An Azure AD tenant.
  • A Cisco Webex tenant.
  • A user account in Cisco Webex with Admin permissions.

Adding Cisco Webex from the gallery

Before configuring Cisco Webex for automatic user provisioning with Azure AD, you need to add Cisco Webex from the Azure AD application gallery to your list of managed SaaS applications.

To add Cisco Webex from the Azure AD application gallery, perform the following steps:

  1. In the Azure portal, on the left navigation panel, click Azure Active Directory icon.

  2. Navigate to Enterprise Applications and then select the All Applications option.

  3. To add new application, click New application button on the top of dialog.

  4. In the search box, type Cisco Webex, select Cisco Webex from result panel then click Add button to add the application.

Assigning users to Cisco Webex

Azure Active Directory uses a concept called 'assignments' to determine which users should receive access to selected apps. In the context of automatic user provisioning, only the users and/or groups that have been 'assigned' to an application in Azure AD are synchronized.

Before configuring and enabling automatic user provisioning, you should decide which users in Azure AD need access to Cisco Webex. Once decided, you can assign these users to Cisco Webex by following the instructions here:

Important tips for assigning users to Cisco Webex

  • It is recommended that a single Azure AD user is assigned to Cisco Webex to test the automatic user provisioning configuration. Additional users may be assigned later.

  • When assigning a user to Cisco Webex, you must select any valid application-specific role (if available) in the assignment dialog. Users with the Default Access role are excluded from provisioning.

Cisco Webex Teams Install

Configuring automatic user provisioning to Cisco Webex

Cisco Webex Meeting Tutorial

This section guides you through the steps to configure the Azure AD provisioning service to create, update, and disable users in Cisco Webex based on user assignments in Azure AD.

To configure automatic user provisioning for Cisco Webex in Azure AD:

  1. Sign in to the Azure portal and select Enterprise Applications, select All applications, then select Cisco Webex.

  2. In the applications list, select Cisco Webex.

  3. Select the Provisioning tab.

  4. Set the Provisioning Mode to Automatic.

  5. Under the Admin Credentials section, input the Tenant URL, and Secret Token of your Cisco Webex account.

  6. In the Tenant URL field, enter a value in the form of https://api.ciscospark.com/v1/scim/[OrgId]. To obtain [OrgId], sign into your Cisco Webex Control Hub. Click on your organization name on the bottom left and copy the value from Organization ID.

    • To obtain the value for Secret Token, navigate to this URL. From the webex sign in page that appears, sign in with the full Cisco Webex admin account for your organization. An error page appears saying that the site can't be reached, but this is normal.

    • Copy the value of the generated bearer token from the URL as highlighted below. This token is valid for 365 days.

  7. Upon populating the fields shown in Step 5, click Test Connection to ensure Azure AD can connect to Cisco Webex. If the connection fails, ensure your Cisco Webex account has Admin permissions and try again.

  8. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and check the checkbox - Send an email notification when a failure occurs.

  9. Click Save.

  10. Under the Mappings section, select Synchronize Azure Active Directory Users to Cisco Webex.

  11. Review the user attributes that are synchronized from Azure AD to Cisco Webex in the Attribute Mapping section. The attributes selected as Matching properties are used to match the user accounts in Cisco Webex for update operations. Select the Save button to commit any changes.

  12. To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.

  13. To enable the Azure AD provisioning service for Cisco Webex, change the Provisioning Status to On in the Settings section.

  14. Define the users and/or groups that you would like to provision to Cisco Webex by choosing the desired values in Scope in the Settings section.

  15. When you are ready to provision, click Save.

This operation starts the initial synchronization of all users and/or groups defined in Scope in the Settings section. The initial sync takes longer to perform than subsequent syncs, which occur approximately every 40 minutes as long as the Azure AD provisioning service is running. You can use the Synchronization Details section to monitor progress and follow links to provisioning activity report, which describes all actions performed by the Azure AD provisioning service on Cisco Webex.

For more information on how to read the Azure AD provisioning logs, see Reporting on automatic user account provisioning.

Connector limitations

  • Cisco Webex is currently in Cisco's Early Field Testing (EFT) phase. For more information, please contact Cisco's support team.
  • For more information on Cisco Webex configuration, refer to the Cisco documentation here.

Additional resources

Next steps